1. Returns are subject to Management/Manufacturers approval
3. Estimate is valid for 7 days only: prices subject to change without prior notice.
4. · Special order and Back ordered parts cannot be cancelled, and are strictly non-returnable (Full payment will be required before ordering)
5. · Electronic parts are strictly non-returnable. If deemed faulty, Manufacturer’s warranty policy will apply.
6. · Special Orders cannot be cancelled; (OTC full payment will be required before ordering).
7. · Parts correctly supplied cannot be returned without management approval.
8. · Goods remain the property of Bidvest McCarthy until paid for in full. Any dates given by the supplier for the delivery of goods are estimates only therefore no exact delivery date or time is agreed upon. The
9. Supplier does not warrant that it will deliver the goods within the estimated time, however it will do it’s best to do so. Should the supplier be
10. unable to deliver the goods on the expected date and/or time indicated, I will not have the right to cancel this agreement. I will also not hold the
11. Supplier liable for any loss whatsoever due to the late delivery of goods. All original parts purchased by an Independent Service Provider i.e., all Dealers, Motor-body Repairers or other persons who are not appointed as an Approved Dealer or Approved Motor-body repairer are prohibited from selling these parts to a third party.

Personal Information processing laws In many territories around the world, including in the European Union (EU), the United Kingdom (UK), Singapore, Canada, New Zealand (NZ), California and in South Africa (SA), legislators have defined under various data protection laws, certain data processing principles and related standards, for the protection of personal data, some laws which apply to natural persons only, and some, such as the South African law known as the Protection of Personal Information Act, 14 of 2013 (“POPIA”), which applies to both natural and legal persons, including the requirement that such personal information may only be transferred to other countries if the local law applicable at the place of destination provides for similar levels or standards of data protection, as that afforded by the territory or country from where the personal information is transferred. 

Areas where the Group companies process personal data The Group is a business-to-business services, trading and distribution entity operating in the areas of consumer, pharmaceutical and industrial products, financial services, freight management, office and print solutions, outsourced hard and soft services, travel services and automotive retailing. Despite being rooted in Southern Africa, the Group companies operate both locally and internationally.  Inherent in the provision of these goods and services, the companies in the Group continually have access to and need to process personal information and information relating to individuals and legal entities, which processing takes place in Southern Africa, the United Kingdom, Ireland, Spain, Germany, Hong Kong, the Isle of Man and Mauritius.

Failure to comply with the data protection laws, may have severe consequences for the Group, including criminal sanctions, civil claims and damages and potential administrative fines of up to R10 million in South Africa, and 

up to €20 million or 4% of the Group’s total worldwide annual turnover, whichever is higher, in the EU. This Policy sets out how the various Group companies process personal information in order to meet the data 

protection standards of the Group and in order to comply with the legal standards which apply in the territories where such processing takes place